Great Employees Only

Following up on my Starbucks "Employees First" Philosophy post, I’m reminded of a worthwhile quote from a Starbucks human resources executive. Sheri Southern, Starbucks vice-president of partner resources, once said the company’s staffing strategy is simply, “To have the right people hiring the right people.”

Yep, when you hire the right person, in turn, they will hire the right people.

Let’s take that mindset and sync it up with some Money Quotes from Dale Dauten’s book, GREAT EMPLOYEES ONLY. Dale writes a syndicated newspaper column called The Corporate Curmudgeon and in this book, he shares insights into how gifted bosses hire, inspire, and sometimes de-hire employees.

One of the more worthwhile insights from Dale’s book is this money quote …

“Great employees are almost never in the traditional job market—they’re good and they know it, so they make it known that they are available.”

I share a few more money quotes from GREAT EMPLOYEES ONLY in this slideshare presentation.

RSS Readers … access the Money Quotes here.

Comments

[Mike]

J, as always a great post. I have often taught "a happy employee is a productive employe,." and I like how Sheri's principle plays right into that.
Can't wait to read Dale's book either.
Thanks for the wisdom. Have a great weekend. M

[Valeria Maltoni]

John,

I like the connective way in which you elaborated on this simple thought. Great brands -- products, services, *and* people alike -- are live representations of unique qualities in ways that make it easy for us to see them. Easy is all but simple do to. It requires a deeper commitment as in the employee-first philosophy you talk about in your post.

[Lewis Green]

Starbucks ran a full-page ad in yesterday's New York Times. The message: Great machines don't make a great cup of coffee. Great people do.

[Judy]

John, awhile ago, I asked you about your view of a definition of an employee experience and how to ensure that the employee experience is aligned to or mirrors the customer experience. I loved your response, and I am so glad to see that you continue to highlight posts that demonstrate the importance of the employee.

Judy, The Employee Factor Blog