Earlier I shared a chewy management quote from John Teets, CEO at Viad. Today, we hear from Stanford Prof. Jeffrey Pfeffer ...
"A leader's job is to reduce uncertainty, not create it."
Another Chewy Management Quote
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Leaders are supposed to solve problems, which will reduce uncertainty. That is precisely why people are hired and fired.
Posted by: Dan Schawbel | November 03, 2007 at 08:36 PM
I agree whole-heartedly... unless there is a gross overstatement of reality - such as in the early days of Second Life (or the mainstream coverage of SL). In this situation, it is the job of the leader to ask questions and to demand a solid rationale for activating against the hype.
Posted by: jon burg | November 04, 2007 at 06:11 PM
Great leaders know which approach to take to get the job done!
Posted by: 218matt | November 05, 2007 at 12:46 PM