Episode #5 in this series of snappy business lessons I learned from Starbucks shares an idea on how a "Customer-First" businesses should be organized. Click on the play button below to watch/listen. Enjoy.
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Simple and brilliant. Thanks for keeping us focused.
Posted by: Bill Gammell | September 14, 2007 at 02:27 PM
Did you mention cheese? I hanker for a hunk o' cheese!
http://www.youtube.com/watch?v=U3jgo5ea_zc
Posted by: Timer | September 17, 2007 at 05:03 AM
Thank you John. Clear cut, no nonsense, and simply fun to listen to, especially when I map the ideal org chart to my company (IBM...)
:-)
Posted by: Chris Almond | September 18, 2007 at 04:00 PM